Tropical Roof and Exterior Cleaning Systems, LLC. Is a Roof Cleaning, Pressure Washing, Pressure Cleaning, Gutter Cleaning, Paver Sealing company based in Orlando Florida our services include exterior cleaning, screen enclosure cleaning, pool deck cleaning, driveway cleaning, wood fence cleaning, PVC fence cleaning, vinyl fence cleaning, window cleaning, patio furniture cleaning and more..
For a Free Estimate Call 407-415-3419 or you can see our site at www.tropicalroofandexterior.com
Today’s topic: Roof Cleaning Warranties and the way that they work and what you should know. I will go over the 2 most popular ones and then explain my warranty on how it works and what it is.
The Infamous 5 Year Spot Free Warranty: When you hire a roof cleaning contractor that offers a 5 year warranty READ THE FINE PRINT! This is usually located on the back of the invoice that almost 85% of customers never read until warranty time comes and they get handed a bill. It works like this, the 1st year it is a free retreat of the roof, the 2nd year it is 25% of the total cost, the 3rd year is 50% of the total cost, the 4th year it is 75% of the total cost and the 5th year your warranty is expired and you will be paying 100% of the total cost and this cost is before any discounts.
The 3 Year Warranty: This warranty works like this, the first 18 months are a no cost cleaning and the second half is 50% of the total cost. People always wait until the last minute to call for a warranty cleaning and think it is free. They become upset when they get a bill for the cleaning.
Why? It costs money to clean roofs, for example we will use a 2500 sqft shingle roof which usually costs $250.00 to $300.00 and the overhead to clean it includes chemical cost ($65.00) payroll time (3 hours 2 techs at $12.00 per hour = $72.00) gas to drive to that particular house ($25.00 average) and misc costs like garbage bags or plastic sheeting ($15.00) without factoring in wear and tear and employment taxes comes to $177.00 just to clean that roof. That gives a profit margin of $73.00 for the company if they cleaned it for $250 or $123.00 profit if priced at $300.00 and if they come back to do it for free then that company will be out of business very quickly. Companies do not stay in business by doing free work and they do not get calls without cool offers like a long term warranty to lure you into calling them first before the other guy.
In Florida you really can’t promise how long a roof will stay clean usually 2 years for sure - beyond that it is all up to the elements like humidity, rainfall, shade over the roof by trees, type and color of roof, pollen count, if the neighborhood is full of dirty roofs gleocapsa magma (mildew) will spread around like a wild fire from one roof to the other then back to yours. So many factors come into play and the dirtier the roof the more chemical and time it takes to clean it thus it eats into profit bottom lines that big companies can’t afford and even smaller companies too like mine.
My 2 Year Unconditional Warranty: It works like this, from the date of the initial cleaning you will have exactly 2 years to get your roof retreated at NO COST at all. Not a single penny, no hidden fees and no fine print. Unconditional means just that. You get a new roof installed because a storm blew it off, no problem I will treat it for prevention! You call me on the very last day of the warranty but I am booked a week out don’t worry as long as you call and leave a message or speak with me by that expiration date midnight you are fine. The roof may be and usually is still clean like new and a simple retreat gives you an additional 2,3,4 or 5 years of a clean roof and only paying one time no questions asked. It is like a type of 5 to 7 year clean roof guarantee.
Why did I create this Warranty? For one it is honest and ethical, I mean a warranty is a warranty. You should not have to pay anything during a warranty, zero, zip, notta! Secondly it will cost me something but it is also an investment since honesty keeps customers, “hidden fees do not”. The cost to me is also minimal since I will almost always try to schedule it on a day I will be in that general area and since the roof is still clean it will be a small fraction of chemical cost since it is a complete retreat of the entire roof but with a lower percentage since the roof is not as dirty as it was during the initial cleaning.
So be sure to READ THE FINE PRINT!!!!
Hope this helps you in some way and if you need a quote, call me at 407-415-3419 or visit www.tropicalroofandexterior.com and send me an email request.
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